At the heart of the Schantz
Difference are the methods we use to communicate
the building process to our customers. If everyone
knows what’s going to happen, how it’s
going to happen and when it’s going to happen,
there are fewer issues for everyone.
That’s why we provide
each homeowner with a comprehensive manual that
includes all the important documents and details
the process we will use to build their home. Click
here to see an outline of our manual.
In addition to the
customer manual, we have also developed an online
communications center for our customers. Schantz
Homes, Inc. uses the features of “My SchantzHome” to
enhance our clients’ interaction and experience
while building a home. “My SchantzHome” is
a web based collaborative project management and
communication tool. It integrates project
scheduling, change order tracking/approval, task
list and builder-client communication into one
platform.
By providing our
customers with a solid roadmap to follow and easy
lines of communication, we reduce the stress of
building and provide a higher quality new home. |